Do you have a question? Or want to get in touch with us. You're in the right place. You can get in touch with us in a few ways: chat, email or phone.

Please be aware that your local HAIBIKE dealer is your primary point of contact for any technical questions or service issues concerning your HAIBIKE.

We are unable to offer customer service outside of our retailer network.

Our information can only be provided within the framework of the DSGVO-EU, which has been in force since 25.05.2018. As part of your request, we process your personal data - you can find the mandatory information in accordance with Art. 13 DSGVO here.

We will do our best to get back to you in a timely manner.