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Please fill in the form below. However, please be aware that your local Haibike dealer is your primary point of contact for any technical questions or service issues concerning your Haibike. We are unable to offer customer service outside of our retailer network. We will do our best to get back to you in a timely manner. Alternatively, you may use our support guide below or contact us on https://www.facebook.com/haibike.de/