We are currently experiencing issues with Klarna instalments, other Klarna options are still available. We apologise for the inconvenience.
GET IN TOUCH WITH HAIBIKE
ORDER ENQUIRIES?
If you have a question, you can simply call us on 01271 500194, or send us a message below using our contact form.
Opening Hours
| Day | Opening Times |
|---|---|
| Monday | 9am - 4pm |
| Tuesday | 9am - 4pm |
| Wednesday | 9.30am - 4.30pm |
| Thursday | 9am - 4pm |
| Friday | 9am - 4pm |
| Weekends | Closed |
| Bank Holidays | Closed |
Order Enquiries
Need help with an order?
Simply give us a call on 01271 500194.
Prefer to message us instead? Get in touch through our online form below.
General enquiries
For advice about products, maintenance, your warranty, or anything else in the realm of cycling, pop down to your local Haibike store. Our stockists are experts in all things Lapierre, and they’ll be able to help you out with whatever you need. You might also find the information that you’re looking for in one of our articles.
Can’t get to a store? Fill in our online form and one of our customer service reps will get back to you as soon as possible.
You can find our catalogues and manuals here: Haibike catalogues and manuals.
Trade enquiries
If you own a bike shop, or are looking to open one – awesome. We can’t wait to work with you. You can apply for your very own Ghost UK (Accell UK & Ireland) account by emailing sales@raleigh.co.uk. Please note, we won’t respond to customer enquiries sent to this address.
B2B Enquiries
Are you looking for bikes for your local authority, charity, or organisation? Our B2B team is here to help you.
We will collaborate with you to develop a tailored solution that meets your specific needs. Our services include Fleet Management, Service, Maintenance, and spare parts for our wide range of bikes.
To apply for a B2B account or to get in touch with our B2B team, simply send an email to b2b@raleigh.co.uk.